TERMS AND CONDITIONS

TERMS AND CONDITIONS OF THE HUPRE.COM STORE

1 DEFINITIONS

Expressions capitalized in these regulations will have the following meanings, unless otherwise indicated in the text:

Store – Online store hupre.com , whose owner is AYU SHALA Beata Mrugalska, Krasińskiego 20, 64-800 Chodzież, NIP 764 145 81 62
Goods / Product – all products offered for sale in the Store
You (Customer/User) – the person using the Store
Regulations – these terms and conditions;
Contract of Sale – a contract concluded by the Customer with the Store; the Act of March 2, 2000 on the protection of certain consumer rights applies to the contract.

2 GENERAL INFORMATION

The condition for starting to use the Store is reading and accepting these Regulations.
These Regulations are addressed to the Store’s Customers – they define the rules for placing orders in the Store and the rules for concluding Contracts of Sale.
The store allows you to purchase Goods over the Internet at www.hupre.com.
Information about the products in the Store, including descriptions and prices of the Goods, constitute an invitation to make an offer to conclude a Contract of Sale within the meaning of Article 71 of the Civil Code, in accordance with the terms of these Regulations.
Photos and presentations of the offered Goods are exceptional and unique produced in single pieces, therefore, please make thoughtful purchases. The colors of a given product may differ from the real ones due to different parameters of the devices on which they are displayed. If you are interested in a particular product, we can send you more pictures of it.
Goods in the Store are clearly specified and described in detail. The Customer has access to information on the characteristics of the Goods, their prices, materials from which they are made.
The Store reserves the right to make changes to prices and quantities of Goods in the Store’s offer, during the day, as well as to withdraw or introduce individual products to the Store’s offer, carry out and withdraw promotional actions on the Store’s website, as well as modify them.
The Customer of the Store is obliged to:
1. Use the content on the Store’s website for personal use only;
2. Use of the Store in a manner consistent with the laws in force in the EU or in the country to which the product is purchased from the store hupre.com and with the terms of the Regulations.

3. NEWSLETTER

The user can make an order for realization of the service of receiving the Newsletter, through which the customer agrees to:

Receive from the Store commercial information within the meaning of Article 10 paragraph 2 of the Act of July 18, 2002 on the provision of services by electronic means to the e-mail address provided during registration.
Collection and processing of their personal data by the Store for marketing purposes in accordance with the Personal Data Protection Act of August 29, 1997,
The store, as the administrator of all personal data provided by the customer, ensures its protection in accordance with the Personal Data Protection Act of August 29, 1997.
We use the GetResponse platform to automate newsletters. By subscribing to the newsletter, User agrees to send the personal information provided to GetResponse, in accordance with their Privacy Policy and Terms and Conditions. GetResponse is certified with the EU-U.S. Privacy Shield Framework and complies with the GDPR.
The Customer may unsubscribe from the newsletter service at any time by clicking on the unsubscribe link at the bottom of each email sent. The Customer can also make a purchase without joining the newsletter.
The newsletter is exclusively in English.

4 CONCLUSION OF THE CONTRACT OF SALE

The Customer may conclude a Contract of Sale by placing an order on the Store’s website. The Contract of Sale is concluded between the Customer and the Store.
Orders can be placed 24 hours a day, on all days of the week. Orders placed on holidays will be processed on the first working day from the day on which the order was placed.
The condition for placing an order is to provide during the purchase on the Store’s website the Customer’s data necessary for the delivery of the Goods to the Customer and for making a payment.
In order to place an order, it is necessary to select the Goods from the available offer by adding them to the “Cart”.
Until the selection of products is confirmed with the “Place order” button, the Customer has the possibility to make changes and modifications to the Goods in the order, as well as to the contact details for delivery of the Goods and billing. Due to the fact that the products are unique and individual, a product left in the shopping cart without completing the purchase process may not be available the next time the contents of the shopping cart are edited.
Submission of an order by the Customer (confirmation by pressing the “Place order” button after selecting payment) constitutes an offer made by the Customer to the Store, for the purpose of concluding a Contract of Sale, in accordance with the content of the Regulations.
After the Customer places an order, the confirmation will be shown on the Store’s website, and a message will be sent to the e-mail address provided in the order, containing information about the ordered Goods, the value of the order, the selected type of shipping and payment method and the Customer’s contact details. This message is a confirmation that the Store has received the Customer’s offer to purchase the Goods.
The Customer receives a confirmation of acceptance of their offer for realization by e-mail (the so-called “Order Confirmation”) to the e-mail address indicated by the Customer. Upon receiving the aforementioned confirmation, the Contract of Sale of the Goods ordered by the Customer is concluded.
The Contract of Sale is concluded in accordance with these Regulations.
The Customer has the right to cancel the order without giving any reason within 14 days of the Contract/purchase made remotely, in accordance with the Law of May 30, 2014 on Consumer Rights.
The store reserves the right to refuse to process an order under the Contract of Sale if the Customer’s contact details are not true, there will be a lack of payment authorization in the payment system selected during the order.

5 DELIVERY AND COLLECTION

The order realization time in the Store, indicated when placing an order, is the most likely time during which the order will be completed. In exceptional situations, the order realization time is confirmed by e-mail or via a phone call. Products are delivered to the indicated address via various companies. Due to the fact that our deliveries are carried out by several shipping companies, as well as to different countries around the world, the approximate time and cost of order completion is given in the shipping and packing tab. Delivery fees are given in the ordering process.
Upon receipt of the shipment delivered by the courier, the Customer should, in his presence, carefully check the completeness of the contents of the shipment, the condition of the outer packaging and the condition of the ordered Goods. In the event of damage to the parcel, the Customer should prepare a damage protocol with the courier, in two identical copies signed by the Customer and the courier.

6 SALES, PRICES, PAYMENTS

The price of a given Good specified on the Store’s website binds the parties from the moment the Customer receives confirmation of acceptance of the order for realization. The price referred to in the preceding sentence will not change regardless of its changes in the Store, which occur after the confirmation of acceptance of the order for execution is sent to the customer.
Prices of Goods in the Polish version are given in Polish zloty, and in the English version in EURO.
The payment method for the Goods is chosen by the Customer. The store allows electronic payment carried out in the payment system through various available options. The realization of the order begins upon receipt of the payment for the Goods.
The Store reserves the right to change prices of the Goods in the Store, to introduce new Goods for sale, to carry out and cancel promotional actions on the Store’s pages or to introduce changes in them in accordance with the norms of the Civil Code and other laws. These changes will not affect the rights of persons who have entered into Contracts of Sale for the Goods offered in the Store before the aforementioned changes were made.
Remember, if you are buying from outside the EU, all import fees will apply. Any applicable import fees are paid by the buyer.

7 WARRANTY, RETURNS AND COMPLAINTS

1. The store as a seller is liable to the Customer who is a consumer within the meaning of Article 221 of the Civil Code for non-compliance of the Goods purchased by the Customer with the Contract of Sale, to the extent specified in the Act on Special Terms of Consumer Sales and Amendments to the Civil Code of July 27, 2002.

All Goods offered in the Store are unique and contain elements of upcycling and recycling which results in visible signs of wear, abrasion, specific discoloration, which are natural with these products. Please make your purchases thoughtfully.

The Store reserves the right to make changes to prices and quantities of Goods available in the Store’s offer during the day, withdraw or introduce individual products to the Store’s offer, carry out and withdraw promotional actions on the Store’s website, as well as modify them.
The customer may file a claim for any product purchased from the Store with respect to the relevant terms and conditions of the claim, if the product has defects that constitute its non-compliance with the Contract of Sale. To start the complaint process, please email us at: info@hupre.com. After receiving a reply, the advertised goods should be sent back at your own expense to: Cezary Hup , 20 Krasińskiego Street, 64800 Chodzież, Poland. All returns should be made with a shipment that can be monitored and only such returns will be accepted. We do not accept any returns sent to us at our expense as well as shipments that cannot be monitored during delivery. The Goods are sent back at the Buyer’s expense.
The customer will be informed about the resolution of the complaint within 7 days from the date of receipt of the parcel with the claimed Goods by the Store. If the complaint is accepted, the Store will refund the full amount paid, including shipping costs. If the complaint is not accepted, the Goods will be sent back with the opinion that the complaint is not justified.
If the Customer finds damage to the Goods during transport, the Customer is obliged to prepare a damage protocol in the presence of the courier. Complaints arising from damage to the Goods during transport will be considered on the basis of the damage protocol prepared by the Customer and the courier.
The customer has the right to withdraw from the Contract of Sale without giving any reason within 14 days from the date of receipt of the Goods. In order for the return to be accepted, it is necessary to send, within 14 days from the date of receipt of the Goods, the information about the desire to make a return to the email address: info@hupre.com. Then send the Goods together with the receipt to the address: Cezary Hup, Krasińskiego 20, 64800 Chodzież, Poland. The refund will be issued within 10 days from the date of receipt of the Goods by the Store, if the claim is accepted, to the account number provided by the Customer. If the payment was made using a payment card, the refund will be made to the same card. The store will refund the full value of the product including shipping costs.
The store has the right to refuse to accept the Goods in case of return of damaged Goods, return made after the expiration of the permissible period or delivery of incomplete Goods.

8 PRIVACY POLICY

How we use your personal data
1. Your personal data is secured by the Store against unauthorized use, modification or destruction, by using appropriate technical and organizational measures.
2. The Store uses cookies. Cookie files (so-called “cookies”) are computer data, in particular text files, which are stored on the User’s end device and are intended for the use of the Store’s websites. Cookies are used for the following purposes:
  1. creation of statistics that help to understand how Users use the Store’s website, which allows to improve its structure and content,
  2. making sure that Users have read the information about Cookies.

If you do not want to receive cookies, you can change your browser settings. However, restrictions on the use of cookies may affect some features available on the Store’s website.

Transfer of your personal data to others
1. Your personal data may be transferred to payment operators for payment processing.
2. Your data necessary for the delivery of your order will be transferred to the courier company and shipping companies that carry out the shipment of the purchased product.
3. If you sign up for our newsletter, your email address will be transmitted to the GetResponse system.
International transfer of personal data
1. In this section we describe the circumstances when your personal data may be transferred to countries outside the European Economic Area.
2. Our servers are located in the European Union.
3. Your data may be transferred to payment systems, courier companies, analytics platforms, as we described in the Regulations. All of them comply with the required rules for storing and processing personal data of citizens of EU member states.
Storage and deletion of personal data
1. In this section, we explain our retention and deletion policies and procedures designed to meet our requirements in this regard.
2. Personal data will not be kept longer than necessary to fulfill the purpose for which they were collected by the Store.
3. We store your personal data as follows:
  1. All transaction data, including contact information, a record of correspondence and all transaction records, will be retained for a minimum of five years to comply with legal requirements.
  2. The personal information you provided when signing up for the newsletter will be kept until you unsubscribe from the newsletter, or ask to have your personal information deleted.

In addition, we may keep your personal data longer if required to comply with legal requirements.

Privacy Policy Update
1. We may update the Privacy Policy and Regulations by publishing a new version on the Store’s website.
2. We encourage you to check this page for updates.
3. If you subscribe to our newsletter, we can notify you of updates by email.
Your rights
1. You may ask us to provide personal data that we have about you. Providing the requested information will require you to provide the required proof of identity.
2. We may refuse to provide personal information if, under the circumstances, it is legally allowed.
3. You can ask us to stop using your personal data for marketing purposes at any time.
4. In practice, your data will be used for marketing purposes only if you give your consent.

9 FINAL STATEMENTS

The administrator and the sole owner of the Store is AYU SHALA Beata Mrugalska, Krasińskiego 20, 64-800 Chodzież, NIP 764 145 81 62
Customers’ personal data provided when placing an order in the Store are processed by the Store solely for the purpose of processing orders.
The Customer, by placing an order, agrees to use the Store in accordance with the provisions of these Regulations, in the version as of the date of placing the order. Failure to accept the provisions of these Regulations prevents the purchase of Goods offered by the Store.
Polish law shall apply to the Contract of Sale of Goods in the Store.
In matters not covered by these Regulations, the provisions of the Civil Code or other laws applicable to the operations and functioning of the Store shall apply accordingly.
The court with jurisdiction over disputes shall be the common court of local jurisdiction according to the applicable regulations.
The Store reserves the right to make changes to the Regulations at any time. Amendments to the Regulations are effective from the moment they are published on the Store’s website. Changes to the Regulations may not violate the acquired rights of Customers using the Store.
The Administrator of the Store takes steps to ensure the full proper functioning of the Store’s website, to the extent that results from current technical knowledge, and undertakes to immediately remove any irregularities reported by customers. The Store is not responsible for disruptions in operations caused by Internet network failures.
All photos, graphics, logos, publications and texts available in the Store are protected by the Act of February 4, 1994 on Copyright and Related Rights (Journal of Laws 1994 No. 24 item 83). It is forbidden to illegally copy, reproduce or distribute any content from the Store’s website.

TERMS AND CONDITIONS

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